Insights

Written for people who have to justify a decision

Notes on public-sector buying, Microsoft-native delivery and getting data you can trust. Written by the people doing the work, for the people who have to defend the choice afterwards.

No gated downloads · no newsletter wall · written by the delivery team

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AudienceBoth public sector and business
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Written byThe delivery team
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Featured · Buying and delivery

Most organisations make this choice system by system, under pressure, and then have to explain it to finance or a procurement panel. How to compare the two over five years, where bespoke goes wrong, and the middle option most people miss.

Read the article → · 5 min read
The short version
Buy the standard. Build the difference.

Off-the-shelf for the processes that are the same everywhere. Bespoke, or a small build connected to a product, for the part that makes you different. Judge both on what they will cost to change in five years, not what they cost to launch.

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By topic

AllBuying and deliveryData and reportingAI and automationMicrosoft-native
Data and reporting

The reporting problem is almost never the tool. It is that the same number is assembled by hand in three places.

4 min read · Read →

AI and automation

Name the decision and the cost of getting it wrong, keep a person at the final call, and log everything.

4 min read · Read →

AI and automation

Connecting the systems you already run, and automating the steps between them, is usually the quickest payback available.

4 min read · Read →

Microsoft-native

Moving is the easy half. What it costs and who is watching it eighteen months later is the half that gets neglected.

3 min read · Read →

Buying and delivery

Agile written for the people paying for it: what you will see every fortnight and what you will be asked to do.

4 min read · Read →

Buying and delivery

Being local is only worth paying attention to if it changes something. Here is where it does, and where it does not.

3 min read · Read →

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Public sector

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Business & SME

Cost, timeline and who does the work. Start with a free health check if you are not sure what you need.

Data you can’t trustManual processesLegacy systemsGoverned AI

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