Operational data spread across systems that were never meant to talk, reporting nobody believes, and an information governance process that will rightly stop anything careless. We have delivered inside that — most visibly on NHS Wayfinder.
~£37m evidenced saving · UK-hosted patient data · BPSS & BS7858 screened · G-Cloud supplier
Health delivery fails on governance far more often than on technology.
All three sit on the same governed platform, so the second and third cost a fraction of the first.
Operational data brought together and modelled once, then reporting that managers and clinicians use to make the same decision from the same number.
Software that supports the operational journey — wayfinding, appointments, reminders — built accessibly and safely.
Interfaces into the systems you already run, using NHS number matching, FHIR and HL7 where available and pragmatic extraction where it is not.
A published number, delivered as data and analytics partner to the prime supplier.
Estimated saving from reduced missed appointments
As data and analytics partner we built the ingestion pipelines and Power BI dashboards that evidenced an estimated £37m saving from reduced missed appointments — the kind of number a business case can be built on, produced from data the trust already held.
NHS organisations buy us directly through G-Cloud, or bring us in as a subcontractor to an existing prime. Both routes work.
A 30-minute call with someone who has built this before. We come back with an approach, an indicative cost and the risks we can already see.
Service definitions and pricing, ISO and Cyber Essentials Plus certificates, DPIA, data processing agreement, insurance and named referees — one link.
Buy through the Digital Marketplace, then fixed-price discovery, then a first governed release six to ten weeks later.
Not on G-Cloud? We also deliver through other public-sector frameworks and directly under your own terms — see all the routes to buy us
We work to your information governance process, provide a DPIA and data processing agreement, and evidence our own controls with UKAS-accredited ISO 27001, Cyber Essentials Plus and BPSS and BS7858 staff screening. Those documents are in the buyer pack, so a supplier assessment does not become a six-week exchange of emails.
Where a system touches clinical workflow, clinical risk management runs alongside delivery with a named clinical safety officer and a hazard log, and the safety case is produced as a deliverable rather than retrofitted before go-live.
Yes — the NHS Wayfinder work was delivered as data and analytics partner to a prime contractor. We are used to someone else’s programme governance, reporting lines and release process.
In the UK, under UK GDPR, with role-based access control, encryption in transit and at rest and full audit logging. Sub-processors are listed in the data processing agreement, and nothing moves outside the UK without written agreement.
Yes — NHS number matching, FHIR and HL7 where the source systems support them. Where they do not, we build the pragmatic extraction and say plainly what that means for data quality and refresh frequency.
Through G-Cloud under existing framework terms, through another public-sector framework, or as a subcontractor under a prime’s contract. The buyer pack has service definitions, pricing, certificates and referees in one link.
A short, senior-led conversation with people who have delivered in the NHS. No hard sell.
